Terms & Conditions

1. Agreement: These terms and conditions (Terms) are between The Local Guys Franchising Limited (8659790) (we, us or our)
and you, the person booking or receiving the Services (you or your).

2. Acceptance: You accept these Terms by making a booking or payment with us.

3. Services: We agree to provide the Services to you at the Premises on these terms and conditions.

4. Bookings: You may book Services through our website, or by contacting us. We reserve the right to decline any booking at our
discretion. Once your booking has been confirmed we will provide you with a quote setting out the Fees payable by you.

5. Cancellations and rescheduling: You may request to cancel or reschedule a booking by contacting us. For cancellations or
rescheduling:
(a) with more than 24 hours notice: you may transfer your booking to another available time,
(b) with less than 24 hours notice (or where you are more than 10 minutes late or do not show): we reserve the
right to forfeit your booking with no refund.

6. Your Obligations: You agree that:
(a) you will comply with our reasonable requests and requirements;
(b) you will provide accurate information to us;
(c) you will ensure all individuals are kept away from the Premises whilst we are providing the Services as per our
instructions;
(d) you must inform us of any specific health or safety requirements related to the Premises, such as inductions,
and safety measures;
(e) you must ensure that all utility services are clearly marked and identified prior to the commencement of any
drilling or cutting activities by us. It is important that you provide accurate information regarding the location of
water and drainage pipes, electrical and telephone cables, gas pipes, or any other utilities that may be present
on the Premises. Failure to identify and protect utility services may result in additional costs or disruptions that
you will be responsible for;
(f) you must follow any post-treatment instructions we provide you in order to maximise the effectiveness of the
Services and ensure the safety of all individuals on the Premises; and
(g) you will not attend if you are suffering from any illness that could risk others health or safety.

7. Payment: Once your booking has been confirmed we will provide you with a quote setting out the Fees payable by you
Payment must be made in full on the day that we provide you with the Services

8. Late Payments: If you don’t pay us the Fees within fourteen (14) days of the agreed time, you must pay interest on the unpaid
amount from the date it was due up to and including the date it is paid at the Default Rate of Interest, with interest accruing
daily. We can also ask you to pay for any extra costs we face because you didn’t pay on time. This includes any costs we incur
in getting those payments from you (including but not limited to any legal fees and debt collection agency fees we may incur).

9. Intellectual Property: Each party will maintain ownership of any intellectual property they independently create during the
duration of this Agreement. There will be no transfer of intellectual property rights between the parties, except as explicitly
outlined in this Agreement.

10. Termination for breach: This Agreement can be terminated by either party (the Non-Defaulting Party) with immediate effect
if the other party (the Defaulting Party) fails to fulfil a significant obligation under this Agreement. If the Defaulting Party does
not correct the breach within 10 business days after receiving written notice from the Non-Defaulting Party, the Non-
Defaulting Party has the right to terminate the Agreement immediately.

11. Suspension: We may suspend the provision of Services to you if:
(a) we reasonably suspect you are in breach of these Terms; and
(b) while we investigate the suspected breach.
If, following our investigation, we reasonably believe you are in breach of these Terms, we may terminate these Terms
immediately by written notice to you.

12. Liability: We will perform the Services with reasonable care and skill. However, we are not liable for any indirect or
consequential losses that may arise. Subject to your consumer law rights, our total liability under this Agreement and
conditions is limited to the Fees paid by you.

13. Force Majeure: Each party releases the other from any claim, liability or responsibility pursuant to these Terms concerning the
other party’s failure to perform any obligation where such failure is due to strike, lockout, riot, industrial action, fire, storm,
tempest, act of God, material shortage, government law or regulation or requirement or any other cause beyond the control
of the other party and no such failure shall entitle a party to terminate this Agreement.

14. Confidentiality: Both parties commit to maintaining the confidentiality of any proprietary or confidential information shared
while these Terms are in place. Any unauthorised use, distribution, or reliance on confidential information shared with you,
including any reports provided by us, by any party other than you is strictly prohibited. The information contained in the reports is confidential and intended solely for your benefit and use. Any attempt to assign, transfer, or share the reports with
third parties without our explicit written consent is a violation of these Terms and may result in legal action.

15. Subcontracting: We reserve the right to subcontract any portion of the Services at our discretion without needing to get your
written approval beforehand. We commit to being fully responsible for fulfilling our obligations under this Agreement, and we
will ensure that any subcontractors we employ will adhere to the terms of this Agreement as if we were performing the
Services directly.

16. Relationship of Parties: This Agreement is not intended to create a partnership, joint venture, employment or agency
relationship between the parties.

17. Governing Law: This Agreement is governed by the laws of New Zealand.

18. Dispute Resolution: In the event of a dispute, the parties will first attempt to resolve the matter through mutual discussion or
mediation.

19. Amendment: any amendment or variation to these Terms must be agreed in writing by the parties.

20. Terms and Conditions World Vision:

 - Donations are capped at $25 per month per Franchise Partner.

20. Definitions:
(a) Default Rate of Interest means a rate of interest 2% above the Reserve Bank of New Zealand cash rate;
(b) Fees means the fees payable by you as will be as set out on our website, in our online booking form or in person
when you book;
(c) Premises means the premises nominated by you from which you direct us to provide the Services;
(d) Services means the electrical test & tagging service provided by us in accordance with the quote issued to you
and as set out on our website, in our online booking form or in person when you book.

For any questions, please contact us at:
Email: admin@thelocalguys.co.nz